Lift, Inc. and our affiliated brands, including Premier Warehouse Solutions (“we,” “us,” or “our”), respect your privacy and the privacy of your personal information, and we are committed to protecting it through our compliance with this policy. This policy describes how, when, and why we might collect, store, process, use, and/or share your personal information, including when you:
- Visit or use our affiliated websites that link to this Privacy Policy, including liftincorporated.com, lift-automation.com, and www.thinkPWS.com, or use any mobile or desktop applications we may provide (collectively, the “Services”).
- Engage with us in other ways, including any sales, marketing, or events.
- Interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- Apply for or accept employment with us, if you are a resident of California.
This Privacy Policy does not apply to:
- Information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.
- Job applicants, employees, or independent contractors located outside of California.
- Any entity or party with whom we have only a business-to-business (“B2B”) relationship, if that entity or party is located outside of California.
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, your choice is to not use our Services. If you have any questions or concerns, please contact us at [email protected].
Summary of Key Points
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics below.
What personal information do we process? When you visit, use, or navigate our Services, we may process certain types of personal information about you, including information you provide to us and information we collect automatically depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may collect and process sensitive personal information that you provide to us, but only for the specific purpose for which you provide.
Do we receive any personal information from third parties? We only receive personal information from third parties who collect it for us and on our behalf.
Why do we process your personal information? We process your personal information to provide, improve, and administer our products and services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your personal information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share or disclose personal information? We may share or disclose personal information we receive in specific situations and with specific third parties.
How do we keep your personal information safe? We have reasonable organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, and any transmission of personal information is at your own risk.
What are your rights? Depending on your state of residence, applicable privacy law may grant you certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will honor and act upon requests in accordance with applicable data protection and consumer privacy laws.
What information do we collect?
We collect several types of information from and about users of our services, including information:
- That personally identifies you in particular, or that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”), such as name, mailing address, email address, telephone number, employer, and job title. Personal information also includes sensitive personal information, but does not include publicly available information or deidentified or aggregated consumer information.
- That is about you individually but does not identify you.
- Payment information, when you make a purchase or complete a transaction through our Service or at one of our brick-and-mortar locations.
- Financial information, to assist you in completing a credit application.
- About your internet connection, the equipment you use to access our Services, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the website or other parts of our services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us through the Services, such as when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us. This includes:
- Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our services, subscribing to newsletters or other communications, posting material, or requesting further services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Services and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.
- Your search queries on the Services.
The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- First and last names
- Phone number
- Email address
- Mailing address
- Job title(s)
- Contact preferences
- California employment-related information
- Information necessary to assist you in obtaining credit, which may include, in addition to the fields listed above, Social Security number, bank account numbers, corporate ownership information, and other debt or financial records
If you are a job applicant, employee, or independent contractor located in California, the personal information we may collect from or about you includes:
- First and last names
- Phone number
- Email address
- Mailing address
- Employment history
- Education history
- Criminal history
- Social Security number and other information used to validate your identity
- Financial information used for payroll purposes
- Health information related to the administration of benefits
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected
In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, may be collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or that we receive from third parties. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes. It helps us to improve our Service and to deliver a better and more personalized experience, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Service according to you individual interests.
- Speed up your searches.
- Recognize you when you return to our Service.
Like many businesses, we also collect information through cookies and similar technologies, which may include:
- Cookies (or browser cookies). A cookie is a small file placed in the storage of your computer or device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
- Web beacons. Pages of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Advertising and marketing pixels. We use advertising and marketing pixels for remarketing and conversion tracking purposes. The specific pixels and/or tags that we may use include but are not necessarily limited to: Meta/Facebook Ads Pixel, Google Ads Tag, LinkedIn Display Advertising, and Bing Ads Tag.
- Session replay tools. We may use session replay tools to better understand our users’ needs and to optimize our Services and user experience. Session replay helps us better understand our users’ experience, including how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc. Some session replay tools may create “heat maps,” allowing us to visually represent where users click, move, and scroll on our Services. This type of technology enables us to build and maintain our Services with user feedback. Session replay tools may use cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address, device screen size, device type (unique device identifiers), browser information, geographic location, and the preferred language used to display our website.
- Google Analytics. We use Google Analytics to optimize our Service based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online please visit: google.com/policies/privacy/partners. Additional information regarding online advertising is available at: www.networkadvertising.org/understanding-online-advertising/what-are-my-options. To learn more about targeted advertising and the choices available to you, visit Webchoices: Digital Advertising Alliance’s Consumer Choice Tool for Web US.
The information we collect automatically may include:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
What categories of personal information have we collected in the past 12 months?
The tables below show the categories of personal information and sensitive personal information that we have collected in the past 12 months. Please note that while examples are listed for each category, we do not necessarily collect each of those examples listed.
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name, social security number, or other similar identifiers | Yes |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Name, signature, social security number, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information in this category may overlap with other categories. |
YES (As needed to process payments and transactions, or for employment purposes) |
| Protected classification characteristics under California or federal law | Age (40 years or older), citizenship, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status. | YES (Only as it relates to job applicants and employees) |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| Internet or other similar network activity | Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. | YES |
| Professional or employment-related information | Current or past job history or performance evaluations. | YES (Only as it relates to job applicants and employees) |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | YES (Only as it applies to job applicants and employees) |
In the course of providing our products or our Services to you, we may collect certain sensitive personal information about you. In the past 12 months we have collected the categories of sensitive personal information shown in the table below.
| Sensitive Personal Information Category | Examples | Collected |
|---|---|---|
| Government identifiers | Social Security number, driver’s license number, state identification card number, or passport number | YES (As needed to process payments and transactions, or for employment purposes) |
| Complete account access credentials | Usernames, account numbers, or card numbers combined with required access/security code or password | YES |
How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business or legal need to process your personal information, we will either delete or permanently anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We retain categories of personal information for the following periods of time:
| Personal Information or Sensitive Personal Information Category | Retention Period |
|---|---|
| Identifiers | Up to 7 years or until account deletion |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Up to 7 years or until account deletion |
| Protected classification characteristics under California or federal law | Up to 7 years or until account deletion |
| Commercial information | Up to 7 years or until account deletion |
| Internet or other similar network activity | Up to 3 years or until account deletion |
| Professional or employment-related information | Up to 7 years or until account deletion |
| Non-public education information | Up to 7 years or until account deletion |
| Government identifiers | Up to 7 years or until account deletion |
| Complete account access credentials | Up to 7 years or until account deletion |
Why do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with us and our Services, including:
- To present our Services and its contents to you.
- To provide you with information, products, or other services that you request from us.
- To respond to user inquiries and offer support to users. We may process your personal information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To request feedback. We may process your personal information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “What are your privacy rights? ” below.
- To deliver targeted advertising to you. We may process your personal information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your personal information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
- To identify usage trends. We may process personal information about how you use our services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your personal information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- In any other way we may describe when you provide personal information.
- For any other purpose with your consent.
When and with whom do we share your personal information?
In Short: We may share personal information in specific situations described in this section and/or with certain third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your personal information in connection with, or during negotiations of, any merger, divestiture, restructuring, reorganization, dissolution, sale of company assets, financing, or acquisition of all or a portion of our business to another company, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
- In Support of Our Business. We may disclose personal information to our contractors, service providers, and other trusted third parties we use to support our business, including payment processors, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- Business Partners. We may share your information with our business partners to offer certain products, services, or promotions which may be of interest to you, if you have not opted out of these disclosures.
- For a Specific Purpose. We may disclose your personal information when necessary to fulfill the purpose for which you provided it.
- For Purposes Disclosed to You. We may disclose your personal information for any other purpose disclosed by us to you when you provide the information.
- With Your Consent. We may disclose your personal information when you consent to a particular disclosure.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Lift, Inc., our subsidiaries and affiliates, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
What categories of personal information have we shared or sold in the past 12 months?
NOTICE: We may sell your personal data.
In Short: We may share or disclose personal information to third parties for our business purposes.
We may share your personal information or sensitive personal information by disclosing it to a third party for a business purpose. In some circumstances we may “sell” your personal information as that term is defined under certain state privacy laws, including the California Consumer Privacy Act or the California Privacy Rights Act. In the past 12 months we have disclosed or sold the categories of personal information shown in the table below.
| Personal Information Category | Categories of Third-Party Recipients | |
|---|---|---|
| Business Purpose Disclosures | Sales | |
| Identifiers | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks, Third-party Business Partners | Data Analytics Providers, Advertising Networks, Third-party Business Partners |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Subsidiaries and Affiliates, Service Providers, Third-party Business Partners | Third-party Business Partners |
| Protected classification characteristics under California or federal law | Subsidiaries and Affiliates, Service Providers | None |
| Commercial information | Subsidiaries and Affiliates, Service Providers, Third-party Business Partners | Third-party Business Partners |
| Internet or other similar network activity | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks |
| Geolocation data | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks |
| Professional or employment-related information | Subsidiaries and Affiliates, Service Providers | None |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Subsidiaries and Affiliates, Service Providers | None |
| Sensitive Personal Information Category | Categories of Third-Party Recipients | |
|---|---|---|
| Business Purpose Disclosures | Sales | |
| Government identifiers | Subsidiaries and Affiliates, Service Providers | None |
| Complete account access credentials | Subsidiaries and Affiliates, Service Providers | None |
How can you access and correct your personal information?
You can review and change your personal information by sending us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. If you have an account connected with our Services, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement, or cause the information to be incorrect.
What privacy controls are available to you?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ” How can you contact us about this notice?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “How can you contact us about this notice?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or functions of our website and Services.
If you have questions or comments about your privacy rights, you may contact us using the details provided in the section “How can you contact us about this notice?” below.
What are your state privacy rights?
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “California Privacy Law”), as well as other state consumer privacy laws, provide their residents with additional rights regarding our use of their personal information. These rights are described below.
The Right to Know and to Confirm, and the Right to Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know” and the “right to confirm”). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of personal information that we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- Sales, identifying the personal information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a “data portability” request).
- If you submit a data portability request, we will provide you with a copy of your personal information in a common and portable format that you may transfer to another organization of your choosing.
The Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another individual to exercise their free speech rights, or exercise another right provided for by law.
- Comply with specific laws, such as the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
The Right to Correct Inaccurate Personal Information
You have the right to correct any inaccurate personal information about you that we have in our possession (the “right to correct”). Once we receive your request and confirm your identity, we will disclose to you the specific pieces of personal information that we have collected about you. You will then have the opportunity to direct us to correct the pieces of information which you believe are inaccurate.
We may deny your request to correct if we believe the updated information is incorrect or is being used for any fraudulent or deceptive purpose.
The Right to Restrict Sensitive Personal Information Processing
You have the right to restrict our processing of your sensitive personal information (the “right to restrict”). Once we receive your request and verify your identity, we will cease the processing of your sensitive personal information for the purpose of inferring characteristics about you. Please note that we may continue to process your sensitive personal information for other purposes consistent with this Privacy Policy.
The Right to Opt Out of the Processing for Targeted Advertising and/or From the Sale of Personal Information
You have the right to direct us to not process your personal information for targeted advertising and to not sell your personal information at any time (the “right to opt-out”). Once we receive your request, we will no longer use or process your personal information for the purpose of providing targeted advertising to you based on your activity and interests. We will also no longer sell (as that term is defined by relevant and applicable state law) your personal information to third parties for targeted advertising purposes.
The Right to Opt Out of the Sharing of Personal Information for Cross-Contextual Behavioral Advertising
You have the right to opt out of the sharing of your personal information with third parties for cross-contextual behavioral advertising. Once we receive your request, we will no longer use or process your personal information for the purpose of advertising to you based on your individual activity.
The Right to Opt Out of Profiling
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects to you. Once we receive your request, we will no longer use or process your personal information for making decisions that produce a legal or similarly significant effect to you.
The Right to Be Free from Discrimination
We will not discriminate against you for exercising any of your rights under applicable state privacy law. Unless permitted by state law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you with a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by state privacy law that can result in different prices, rates, or quality levels. This may include loyalty and rewards programs. Any legally permitted financial incentive we offer will reasonably relate to your personal information’s value and will contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
How can you exercise your state privacy rights?
To exercise your rights described in this Privacy Policy, you may submit a request to us by:
- Contacting us online at liftincorporated.com.
- Emailing us at [email protected].
- Calling us at (877) 659-8907.
- Writing to us by mail at Lift, Inc., Attn: Privacy Officer, 3745 Hempland Rd. Mountville, PA 17554
Only you or someone legally authorized to act on your behalf may make a request related to your personal information. You may also make a request on behalf of your child. You may only submit a request twice within a 12-month period.
We may not require you to provide additional personal information to verify your identity for opt-out requests. However, to process other requests, we may require you to:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
- Providing at least three (3) pieces of information that match the information we have about you.
- Providing a signed declaration, under penalty of perjury, that you are the individual about whom you have submitted the request, or that you are legally authorized to submit the request on the individual’s behalf.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
You do not need to create an account with us to submit a request. We will only use the personal information provided in the request to verify the requestor’s identity or authority to make it.
You may appeal a decision concerning your privacy rights by emailing us at [email protected] or by writing us at Lift, Inc., Attn: Privacy Officer, 3745 Hempland Rd., Mountville, PA 17554.
Response timing and format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please email [email protected] or call (877) 659-8907.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we may deliver our written response to that account. Alternatively, or if you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
What other rights to California residents have?
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at Lift, Inc., Attn: Privacy Officer, 3745 Hempland Rd., Mountville, PA 17554.
Controls for Do-Not-Track Features
You may be able to configure your device or browser to automatically communicate your preference to opt out of the sale and transfer of your personal information. We will recognize signals communicated to us that are in a commonly used and recognized format, and we will apply your preferences to your browser or device. If you have an account with us and are logged into your account when we receive your “do not track” signal, we will apply your preference to your account settings.
Transfer of data
Your personal information may be transferred and maintained on computers located outside of your state, province, country, or other jurisdiction where the data protection laws may differ. If you are located outside of the United States and choose to provide information to us, note that we transfer the data, including, but not limited to, personal information, to the United States and process it there. Your use of the Service and submission of such information represents your consent to our Terms of Use, Privacy Policy, and transfer of personal information. We will take reasonable steps to ensure your personal data is treated securely and is not transferred to an organization or country unless there are reasonable security controls in place.
How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. All personal information you provide to us is encrypted and stored on our secure servers behind firewalls. no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and you acknowledge and agree not to provide any other person with access to the Services or portions of it using your username, password, or other security information. If you share this information with a third party (or authorize a third party to have access to or be linked to your account through any of the Service’s features), that individual will have access to your account and personal information, including, but not limited to, your credit card information. You agree to take responsibility for actions taken by an individual with whom you have shared or authorized access to your account. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If you are under 18, do not use or provide any information this Services or through any of its features, register on the Services, make any purchases through the Services, use any interactive or public comment features on the Services, or provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address, or any screen name or username you may use. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
Do we make updates to this notice?
In Short: Yes, we will update this notice as necessary to keep you informed of our privacy practices stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Lift, Inc.
Attn: Privacy Officer
3745 Hempland Rd.
Mountville, PA 17554